This category closes for entries on Tuesday 14th June at 12:00 PM.
The Covid-19 pandemic has meant big changes in the way businesses and individuals are working, with resilience, resourcefulness and kindness being seen at the forefront of the Scottish tourism and hospitality industry over the past 24 months.
For many, ‘work’ no longer referred to their daily role and tasks as they once knew it to and instead took on another meaning, through voluntary work in the community for example; for others, the way in which they carried out their work was very different, and saw them faced with new challenges and processes, yet embraced it all.
This award aims to highlight and celebrate those individuals – Scotland’s unsung heroes. It celebrates those on the front line of the customer service experience who have gone that extra mile for the benefit of others during an unprecedented time, whether that be customers, colleagues or the local community/area.
Who Should Enter:
This category is open to anyone employed on the frontline of the Scottish tourism and hospitality industry – from housekeeping staff and receptionists, to front of house staff, tour guides and drivers – who has gone above and beyond, striving to make their workplace, community and/or local area a better place for everyone, even if their contribution took place whilst they were away from the frontline (while on furlough for example).
Please be aware that there is no self-entry for this category. Therefore, if you know someone who deserves to be recognised for their contribution to the industry, we ask that you complete an application on their behalf via our entry portal. Click enter to access it.
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